Frequently Asked Questions
Everything you need to know about shopping with Unbed App.
Are all electronics sold on Unbed App covered by a warranty?
Yes, every electronic device purchased through our platform comes with a standard 12-month manufacturer warranty, covering any hardware defects or malfunctions.
How long does shipping take for high-value gadgets?
We offer expedited shipping for all electronics. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs.
What is your return policy for opened electronic items?
You can return items within 30 days of delivery. For opened electronics, the product must be in original condition with all accessories and packaging included to qualify for a full refund.
Do you offer technical support for products purchased on the app?
Absolutely. Our dedicated tech support team is available 24/7 via the 'Help' section in the Unbed App to assist with setup, troubleshooting, and software updates.
Which payment methods are accepted for secure transactions?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All transactions are encrypted with industry-standard SSL technology to ensure your financial data remains secure.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking number via email and a push notification in the app to monitor your shipment's progress.